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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tony Snead

Tony Snead

June 18, 2026

5  out of  5
rating by Tony Snead
"Account Representative, Rina Van Zyl is a outstanding asset to this office. A personal Representative, who took care of ALL of my needs."
We responded:
"Tony, we appreciate you trusting our team. Rina is great! We will always put your needs first and help tailor a policy to fit you. Thank you for the 5-star review. This is how others can see how we do business. We are here for you whenever you need us. "
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Charlotte Clounch

June 16, 2026

5  out of  5
rating by Charlotte Clounch
"You guys are all so sweet and helpful! I can't ever imagine leaving this place"
We responded:
"Thank you, Charlotte! We sre grateful for you. Thank you for the kind words and the 5-star review. "
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IDA CHESTER

June 14, 2026

5  out of  5
rating by IDA CHESTER
"Rina was so helpful and understanding. She took time to explain things to me. I appreciate all her help!"
We responded:
"Thank you for your great review, Ida! Our team is here for you. Please don't be a stranger and we are grateful for trusting us with your insurance. "
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Kelli Tiffin

June 12, 2026

5  out of  5
rating by Kelli Tiffin
"Rina was a pleasure to work with. She is very knowledgeable, kind, and helpful! I appreciate you! Thank you!"
We responded:
"Hey Kelli!!! Thank you for your review! It is great seeing your name! I am really grateful for your trust in me and my team. You helped me in the very beginning and I am thankful! "
Profile photo of Leticia Truex

Leticia Truex

June 12, 2026

5  out of  5
rating by Leticia Truex
"Rina was amazing at explaining the coverages they offer. She was very informative and helpful in our process to transfer over. Excited for better rates with better coverage than we previously had."
We responded:
"Thank you for your great review and feedback, Leticia! Rina is great at explaining amd making things easy. We are grateful for your business and your trust in me and my team. We are here for you whenever you need us. "
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Sydni Nilles

June 8, 2026

5  out of  5
rating by Sydni Nilles
"Peyton was so helpful when looking for auto insurance and made the entire process so easy! She saved me so much time and money shopping around, I highly recommend her!!"
We responded:
"Sydni, thank you for your feedback and review. My team and I are here for you. We strive to make insurance as easy as possible and provide value so you don't have to worry. Thank you for your trust in us! "
Profile photo of Dwayne Thornhill

Dwayne Thornhill

May 19, 2026

5  out of  5
rating by Dwayne Thornhill
"Received a quote for insurance from Peyton Burns. State Farm beat my current insurance by a lot for the exact same coverage. Peyton was very professional and extremely helpful. She answered all of our questions and saved me lots of money!!"
We responded:
"Hey Dwayne.....thank you for the great review! Peyton and my team are awesome. We strive to give you value. Thank you for trusting us with your insurance. "
Profile photo of Tyca Mason

Tyca Mason

May 7, 2026

5  out of  5
rating by Tyca Mason
"Rina is great! She had no problem taking the time to explain every question I had, as well as offer more than what I was initially looking for at a great price. She saved me over $800, AND was able to get me way more coverage than the other company could offer within my price range. Highly recommend!"
We responded:
"Tyca, thank you for your great review and awesome feedback! My team and I are all about value!!! Even better when we save you money. Thank you for yoir trust in us. We sre grateful! "
Profile photo of Kaylee Decker

Kaylee Decker

May 4, 2026

5  out of  5
rating by Kaylee Decker
"Peyton Burns made the insurance process easy and stress-free. She is super knowledgeable, responsive, and genuinely cares about finding the best options. Highly recommend working with Peyton if you want someone you can trust!!"
We responded:
"Hey Kaylee......thank you for the great review! Peyton is awesome. I appreciate you taking the time to give us a shout out. Thank you for trusting me and my team with your insurance! "
Profile photo of Sydney May

Sydney May

April 24, 2026

5  out of  5
rating by Sydney May
"If you’re in need of insurance, Peyton is your girl. She truly cares about your needs, and wants the best for you."
We responded:
"Peyton is great! Thank for taking the time to give us feedback. My whole team is very customer focused amd professional. Thank younfor trusting us with your insurance! "
Profile photo of Sydney Butler

Sydney Butler

April 23, 2026

5  out of  5
rating by Sydney Butler
"First time getting my own insurance couldn’t have gone better! Great rates & great service! Went to Keaton to secure renters insurance, he provided me with all the information I needed & answered every question I had. A few months later, I bought a car and needed car insurance - first time on my own! He made the process so easy, got me the best rates I could find. Highly recommend Don Tipps’ office, all the staff is incredibly kind and so very helpful!"
We responded:
"Thank you for the great review, Sydney! I always love hearing from customers how my team takes care of them. Keaton is a great asset. My whole team does a phenomenal job of taking care of people. Thank you for trusting my team and me with your auto insurance amlnd renters insurance. "
Profile photo of Debbie Collier

Debbie Collier

April 17, 2026

5  out of  5
rating by Debbie Collier
"Wonderful customer service! Rina is amazing! Thank you for everything and for taking such good care of us.

Gary and Debbie"
We responded:
"Hey guys! Thank you for the feedback and 5-star review. Rina is great. My team and I are here for you guys. I am grateful for you choosing my agency and trusting us! "
Profile photo of Pam Stroup

Pam Stroup

April 16, 2026

5  out of  5
rating by Pam Stroup
"Patton has the patience of a saint!."
We responded:
"Pam, she is great! Thank you for your review and feedback! We sre grateful for your trust in me and my team! "
Profile photo of Birke Marsh

Birke Marsh

April 16, 2026

5  out of  5
rating by Birke Marsh
"I had a great experience with Hannah!"
We responded:
"Thanks for the 5-star review, Birke! Hannah is awesome! Know that my team and I here for you. I am grateful for your business and trust in us! "
Profile photo of Bhim Nepal

Bhim Nepal

April 13, 2026

5  out of  5
rating by Bhim Nepal
"Rina is the best agent ever!!"
We responded:
"Bhim, thank you for the review. Rina does a great job. Know our whole team is here to help you with all your insurance! We appreciate you! "
Profile photo of Gail Malacara

Gail Malacara

April 8, 2026

5  out of  5
rating by Gail Malacara
"Always helpful. Always patient and kind! Love these folks!"
We responded:
"Gail, I am so very grateful you have trusted me with your business for the last 26 years! Thank you for the 5-Star review. My team is great; and it is always good to get feedback. "
Profile photo of Cindi Gilmore

Cindi Gilmore

April 2, 2026

5  out of  5
rating by Cindi Gilmore
"Don Tipps State Farm Agency has done a phenomenal job on a recent claim for me. I want to recognize two very helpful employees, Rylee & Rachael. These two employees went above and beyond to bring OUTSTANDING customer service.. A JOB WELL DONE!!! Respectfully ; DG"
We responded:
"Cindi, thank you for the great feedback and 5-star review! Our team strives for outstanding service at every level. Our goal os to be there when you need us. Especially during a claim. Rachel and Rylee di a great job on our Service Team! Thank you for trusting us with your business. "
Profile photo of Derek Moore

Derek Moore

March 23, 2026

5  out of  5
rating by Derek Moore
"I just moved back to texas and this team made the insurance transfer smooth. They found areas of my policy that were a bit overkill that also saved me money every month!"
We responded:
"I appreciate you taking time to review us, Derek! I am also grateful for you choosing my team and I to handle your auto insurance and property insurance. We are here for all yoir insurance needs and also help in getting settled back in Texas. "
Profile photo of Dawn Lott

Dawn Lott

March 21, 2026

5  out of  5
rating by Dawn Lott
"I requested a quote for home and auto from Hannah. She was quick, friendly and explained everything in detail. Although State Farm couldn’t beat my current rates, the coverage is exponentially better than my current plan."
We responded:
"Hey Dawn! Thank you for the 5-star review! Hannah is great! My whole team is here for you. We are all about taking care of people and providing value. Thank you for pointing that out. "
Profile photo of Rina van Zyl

Rina van Zyl

March 20, 2026

5  out of  5
rating by Rina van Zyl
"The whole team is so knowledgeable & friendly
Top notch service and care!
They helped me with auto, life and health insurance!!"
We responded:
"Thanks for the 5-star review! We are grateful to take care of your homeowners insurance, auto insurance, life insurance, and health insurance. We are here for you and your family! "
Profile photo of Jimmy Johnson

Jimmy Johnson

March 20, 2026

5  out of  5
rating by Jimmy Johnson
"After years with a large national insurer, I saw my homeowners premium increase by 75% over the past two years, despite never filing a claim. It was frustrating and didn’t make sense.

I reached out to Don Tipps State Farm, where Hannah and Kinsey took the time to carefully review my existing policies and compare coverage line by line. The result was significant: $1,108 in annual savings on my auto policy and $1,935 per year on my homeowners insurance.

Even more impressive, the coverage on my vehicles remained the same, and my homeowners coverage actually improved.

Don and his team operate with a level of honesty and professionalism that’s hard to find. Hannah and Kinsey were thorough, responsive, and genuinely focused on making sure I understood my options and got the best value.

If you haven’t reviewed your insurance in a while, it’s worth your time to give them a call."
We responded:
"Jimmy, thank you for the great review! I love hearing testimonies about saving money and adding value at the same time. Thank you for the kind words about Hannah and Kinsey. I have a strong team thay focuses on customers. I am grateful for the trust you have put in me and my team. We will not let you down. "
Profile photo of Nathan Law

Nathan Law

March 20, 2026

5  out of  5
rating by Nathan Law
"TOP NOTCH SERVICE!!! ⭐️⭐️⭐️⭐️⭐️"
We responded:
"I appreciate the 5-star review Nathan! Thank you for promoting me and my team! We are here for all your insurance needs! "
Profile photo of Perry Johnson

Perry Johnson

March 20, 2026

5  out of  5
rating by Perry Johnson
"I had a great experience with the team at Don Tipps State Farm. Everyone was friendly, helpful, and made the whole process easy to understand. A special thanks to Hannah—she was especially kind, patient, and went above and beyond to answer all my questions. Highly recommend!"
We responded:
"Thank you for the great review, Perry. It is always good to get positive feedback. My team and I work to make the insurance experience as easy and pleasant as possible. Thank you for trusting us with your insurance. We are here for you guys! "
Profile photo of Bomb City Auditors Panhandle of Texas

Bomb City Auditors Panhandle of Texas

March 20, 2026

5  out of  5
rating by Bomb City Auditors Panhandle of Texas
"We were having troubles with the App, the CSR identified the problem and quickly had us up and running. There services are great and they tried to get us insurance that met out needs and saved us money to boot."
We responded:
"We are grateful for your trust in us and taking the time to leave a review. It is always great to hear when we provide value and save money at the same time. Know we are here when you need us and thank you for the feedback. "
Profile photo of Hannah Moore

Hannah Moore

March 20, 2026

5  out of  5
rating by Hannah Moore
"Great team, love this place!"
We responded:
"Great 5-Star review! Thanks for taking the time Hannah. My team and I are here for all your insurance needs. At our agency, we take care of people by educating them on there homeowners, auto insurance, life insurance, health insurance, business insurance, and the claim process. Our team is strong! "