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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tyca Mason

Tyca Mason

May 7, 2026

5  out of  5
rating by Tyca Mason
"Rina is great! She had no problem taking the time to explain every question I had, as well as offer more than what I was initially looking for at a great price. She saved me over $800, AND was able to get me way more coverage than the other company could offer within my price range. Highly recommend!"
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Kaylee Decker

May 4, 2026

5  out of  5
rating by Kaylee Decker
"Peyton Burns made the insurance process easy and stress-free. She is super knowledgeable, responsive, and genuinely cares about finding the best options. Highly recommend working with Peyton if you want someone you can trust!!"
We responded:
"Hey Kaylee......thank you for the great review! Peyton is awesome. I appreciate you taking the time to give us a shout out. Thank you for trusting me and my team with your insurance! "
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Sydney May

April 24, 2026

5  out of  5
rating by Sydney May
"If you’re in need of insurance, Peyton is your girl. She truly cares about your needs, and wants the best for you."
We responded:
"Peyton is great! Thank for taking the time to give us feedback. My whole team is very customer focused amd professional. Thank younfor trusting us with your insurance! "
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Sydney Butler

April 23, 2026

5  out of  5
rating by Sydney Butler
"First time getting my own insurance couldn’t have gone better! Great rates & great service! Went to Keaton to secure renters insurance, he provided me with all the information I needed & answered every question I had. A few months later, I bought a car and needed car insurance - first time on my own! He made the process so easy, got me the best rates I could find. Highly recommend Don Tipps’ office, all the staff is incredibly kind and so very helpful!"
We responded:
"Thank you for the great review, Sydney! I always love hearing from customers how my team takes care of them. Keaton is a great asset. My whole team does a phenomenal job of taking care of people. Thank you for trusting my team and me with your auto insurance amlnd renters insurance. "
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Debbie Collier

April 17, 2026

5  out of  5
rating by Debbie Collier
"Wonderful customer service! Rina is amazing! Thank you for everything and for taking such good care of us. Gary and Debbie"
We responded:
"Hey guys! Thank you for the feedback and 5-star review. Rina is great. My team and I are here for you guys. I am grateful for you choosing my agency and trusting us! "
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Pam Stroup

April 16, 2026

5  out of  5
rating by Pam Stroup
"Patton has the patience of a saint!."
We responded:
"Pam, she is great! Thank you for your review and feedback! We sre grateful for your trust in me and my team! "
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Birke Marsh

April 16, 2026

5  out of  5
rating by Birke Marsh
"I had a great experience with Hannah!"
We responded:
"Thanks for the 5-star review, Birke! Hannah is awesome! Know that my team and I here for you. I am grateful for your business and trust in us! "
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Bhim Nepal

April 13, 2026

5  out of  5
rating by Bhim Nepal
"Rina is the best agent ever!!"
We responded:
"Bhim, thank you for the review. Rina does a great job. Know our whole team is here to help you with all your insurance! We appreciate you! "
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Gail Malacara

April 8, 2026

5  out of  5
rating by Gail Malacara
"Always helpful. Always patient and kind! Love these folks!"
We responded:
"Gail, I am so very grateful you have trusted me with your business for the last 26 years! Thank you for the 5-Star review. My team is great; and it is always good to get feedback. "
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Cindi Gilmore

April 2, 2026

5  out of  5
rating by Cindi Gilmore
"Don Tipps State Farm Agency has done a phenomenal job on a recent claim for me. I want to recognize two very helpful employees, Rylee & Rachael. These two employees went above and beyond to bring OUTSTANDING customer service.. A JOB WELL DONE!!! Respectfully ; DG"
We responded:
"Cindi, thank you for the great feedback and 5-star review! Our team strives for outstanding service at every level. Our goal os to be there when you need us. Especially during a claim. Rachel and Rylee di a great job on our Service Team! Thank you for trusting us with your business. "
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Derek Moore

March 23, 2026

5  out of  5
rating by Derek Moore
"I just moved back to texas and this team made the insurance transfer smooth. They found areas of my policy that were a bit overkill that also saved me money every month!"
We responded:
"I appreciate you taking time to review us, Derek! I am also grateful for you choosing my team and I to handle your auto insurance and property insurance. We are here for all yoir insurance needs and also help in getting settled back in Texas. "
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Dawn Lott

March 21, 2026

5  out of  5
rating by Dawn Lott
"I requested a quote for home and auto from Hannah. She was quick, friendly and explained everything in detail. Although State Farm couldn’t beat my current rates, the coverage is exponentially better than my current plan."
We responded:
"Hey Dawn! Thank you for the 5-star review! Hannah is great! My whole team is here for you. We are all about taking care of people and providing value. Thank you for pointing that out. "
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Rina van Zyl

March 20, 2026

5  out of  5
rating by Rina van Zyl
"The whole team is so knowledgeable & friendly Top notch service and care! They helped me with auto, life and health insurance!!"
We responded:
"Thanks for the 5-star review! We are grateful to take care of your homeowners insurance, auto insurance, life insurance, and health insurance. We are here for you and your family! "
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Jimmy Johnson

March 20, 2026

5  out of  5
rating by Jimmy Johnson
"After years with a large national insurer, I saw my homeowners premium increase by 75% over the past two years, despite never filing a claim. It was frustrating and didn’t make sense. I reached out to Don Tipps State Farm, where Hannah and Kinsey took the time to carefully review my existing policies and compare coverage line by line. The result was significant: $1,108 in annual savings on my auto policy and $1,935 per year on my homeowners insurance. Even more impressive, the coverage on my vehicles remained the same, and my homeowners coverage actually improved. Don and his team operate with a level of honesty and professionalism that’s hard to find. Hannah and Kinsey were thorough, responsive, and genuinely focused on making sure I understood my options and got the best value. If you haven’t reviewed your insurance in a while, it’s worth your time to give them a call."
We responded:
"Jimmy, thank you for the great review! I love hearing testimonies about saving money and adding value at the same time. Thank you for the kind words about Hannah and Kinsey. I have a strong team thay focuses on customers. I am grateful for the trust you have put in me and my team. We will not let you down. "
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Nathan Law

March 20, 2026

5  out of  5
rating by Nathan Law
"TOP NOTCH SERVICE!!! ⭐️⭐️⭐️⭐️⭐️"
We responded:
"I appreciate the 5-star review Nathan! Thank you for promoting me and my team! We are here for all your insurance needs! "
Profile photo of Perry Johnson

Perry Johnson

March 20, 2026

5  out of  5
rating by Perry Johnson
"I had a great experience with the team at Don Tipps State Farm. Everyone was friendly, helpful, and made the whole process easy to understand. A special thanks to Hannah—she was especially kind, patient, and went above and beyond to answer all my questions. Highly recommend!"
We responded:
"Thank you for the great review, Perry. It is always good to get positive feedback. My team and I work to make the insurance experience as easy and pleasant as possible. Thank you for trusting us with your insurance. We are here for you guys! "
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Bomb City Auditors Panhandle of Texas

March 20, 2026

5  out of  5
rating by Bomb City Auditors Panhandle of Texas
"We were having troubles with the App, the CSR identified the problem and quickly had us up and running. There services are great and they tried to get us insurance that met out needs and saved us money to boot."
We responded:
"We are grateful for your trust in us and taking the time to leave a review. It is always great to hear when we provide value and save money at the same time. Know we are here when you need us and thank you for the feedback. "
Profile photo of Hannah Moore

Hannah Moore

March 20, 2026

5  out of  5
rating by Hannah Moore
"Great team, love this place!"
We responded:
"Great 5-Star review! Thanks for taking the time Hannah. My team and I are here for all your insurance needs. At our agency, we take care of people by educating them on there homeowners, auto insurance, life insurance, health insurance, business insurance, and the claim process. Our team is strong! "
Profile photo of Manuel Gonzales

Manuel Gonzales

March 20, 2026

4  out of  5
rating by Manuel Gonzales
"Walking in the door you are greeting with friend faces and they are willing to talk and cut up but also willing to help in times of need."
We responded:
"Thanks for the review Manuel. We try to have fun and always provide a welcoming environment while providing professional service. We are grateful for your business and my team enjoys seeing you each month. "
Profile photo of Ramona Finley

Ramona Finley

March 20, 2026

5  out of  5
rating by Ramona Finley
"Rylee Finley saved me over 130$ per month on auto and renters insurance. She got me more coverage with a lower deductible. She was awesome and so is this company."
We responded:
"Thank you for the review Ramona! Rylee is awesome! We love providing value, better coverage and saving you money. My team is all about our customers. We are grateful for your business and here for when you need us. "
Profile photo of charlie adkins

charlie adkins

March 11, 2026

5  out of  5
rating by charlie adkins
"I checked prices for my home, auto and business with Don Tipps agency and they were quite a bit cheaper plus my coverage was better than the insurance I had been with for the past 26 years. Everyone working in the office made the switch so easy. If I would have known how easy it was going to be I would have done it a long time ago. I would highly recommend at least comparing prices to what you are paying now. You will be glad you did!"
We responded:
"Charlie, thank you for the great review and for trusting the Don Tipps State Farm Agency with your home, auto, and business insurance here in Amarillo. We’re grateful you gave our team the opportunity to compare coverage and pricing after being with your previous insurance company for so many years. Our goal is always to make the process simple while helping our customers get the right protection and great value. We appreciate the recommendation and are proud to serve families and businesses throughout Texas, Oklahoma, and New Mexico. Please let us know if we can ever help with anything in the future! — Don Tipps"
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B Vandeventer

February 24, 2026

1  out of  5
rating by B Vandeventer
"Secretary is beyond rude! I just wanted a quote she acted like I was asking for a kidney!"
We responded:
"B Vandeventer, I am sorry you had a bad experience. In looking through our records, it does not appear you called our office. Your name is not in our telephone records nor is your name in our system. I have spoken to every person on my team and no one recalls a conversation with you. If you couod give me ther person's name, it would be helpful. "
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Beverly Dansby

December 17, 2025

5  out of  5
rating by Beverly Dansby
"Yes she was very helpful Rina help me understand."
We responded:
"Thank you for your 5-star review, Beverly! We are grateful for your feedback. Know we are here for all your insurance needs. "
Profile photo of Eric Molina

Eric Molina

December 2, 2025

5  out of  5
rating by Eric Molina
"I am new to Amarillo and Mr. Tipps was a blessing to me when I was having car trouble. I'm not even one of his clients, but he stood out in the cold with me to help me boost my car. Mr. Tipps is truly a man of sincerity and honor. He has great character-he wouldn't even accept payment from me for helping me."
We responded:
"I was happy to help, Eric! "Like a good neighbor" is more than a slogan. My team and I live it. Welcome to Amarillo! I hope your new job goes really well. We are here for all your insurance needs and then some! Blessings to you and thank you for the kind words! "
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Nichole Thompson

October 27, 2025

5  out of  5
rating by Nichole Thompson
"Keaton is a top notch sales sand service person. I had a pleasure of working with him and he is very knowledgeable and respectful"
We responded:
"Thank you for the feedback Nichole! It is always good to hear the team is doing well. "